Welcome to MyMedShop.com.au. These Terms and Conditions govern your access to and use of our website and services. By visiting, browsing, or using MyMedShop.com.au, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. They are designed to ensure transparency, protect both customers and the platform, and outline the responsibilities and expectations associated with using our online pharmacy website. If you do not agree with any part of these terms, you should discontinue use of the website.
Use of the Website
MyMedShop.com.au is intended for lawful use by individuals who are legally permitted to access pharmacy-related products and online services. By using this website, you confirm that you are at least eighteen years of age and capable of entering into a legally binding agreement. You agree to use the website only for legitimate purposes and in a manner that does not violate applicable laws, regulations, or these Terms and Conditions. Any misuse, unauthorised access, or attempt to interfere with the operation or security of the website is strictly prohibited.
Nature of Information Provided
All content available on MyMedShop.com.au is provided for general informational purposes only. While we strive to ensure that product descriptions and related content are accurate and up to date, the information on this website should not be considered medical advice, diagnosis, or treatment. Customers are encouraged to consult qualified healthcare professionals for personalised medical guidance. MyMedShop.com.au does not replace the role of licensed medical practitioners, and reliance on website content is at the user’s own discretion.
Product Availability and Descriptions
MyMedShop.com.au makes reasonable efforts to ensure that product information, descriptions, and availability are presented accurately. However, availability may change without notice, and we do not guarantee that all products displayed will be in stock at all times. Product images and descriptions are for illustrative and informational purposes and may vary slightly from actual products. We reserve the right to update, modify, or discontinue products or content at any time without prior notice.
Orders and Acceptance
Placing an order on MyMedShop.com.au constitutes an offer to purchase products subject to these Terms and Conditions. All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit orders at our discretion, including in cases of suspected misuse, incorrect pricing, or incomplete information. Order confirmation does not constitute final acceptance until the order has been processed and prepared for dispatch. Customers are responsible for ensuring that all order details provided are accurate and complete.
Pricing and Payments
Prices displayed on MyMedShop.com.au are shown in Australian dollars unless otherwise stated. We aim to present pricing information clearly and accurately; however, errors may occur. In the event of a pricing error, we reserve the right to cancel or adjust orders before dispatch and will notify customers accordingly. Payments must be made using the available payment methods displayed at checkout. By completing a transaction, you confirm that you are authorised to use the selected payment method and that all payment information provided is accurate.
Shipping and Delivery Terms
Shipping and delivery are subject to the terms outlined in our Shipping Policy, which forms part of these Terms and Conditions. Delivery timeframes provided are estimates only and may vary due to external factors beyond our control. MyMedShop.com.au is not responsible for delays caused by couriers, incorrect delivery information, or circumstances such as weather disruptions or public holidays. Risk of loss or damage passes to the customer upon delivery, subject to applicable consumer protection laws.
Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are handled in accordance with applicable laws and our internal policies. Due to the nature of pharmacy-related products, certain items may not be eligible for return once dispatched. Customers seeking a refund or cancellation are encouraged to contact our support team promptly. Any approved refunds will be processed using the original payment method, subject to reasonable processing times. These Terms and Conditions do not exclude rights provided under Australian Consumer Law.
Customer Responsibilities
Customers are responsible for providing accurate and up-to-date information when using MyMedShop.com.au, including delivery details and contact information. You agree not to misuse the website, submit false information, or engage in activities that could harm the platform, other users, or third parties. You are also responsible for maintaining the confidentiality of any account information and for all activities conducted under your account.
Privacy and Data Protection
Your privacy is important to us, and the collection and use of personal information are governed by our Privacy Policy. By using MyMedShop.com.au, you consent to the handling of personal data in accordance with that policy. We take reasonable measures to protect personal information; however, you acknowledge that no online system can guarantee complete security. Customers are encouraged to review the Privacy Policy for detailed information on data handling practices.
Intellectual Property Rights
All content on MyMedShop.com.au, including text, images, logos, graphics, and website design, is the property of MyMedShop.com.au or its content providers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or use any website content without prior written permission, except for personal, non-commercial use. Unauthorised use of intellectual property may result in legal action.
Third-Party Links and Services
MyMedShop.com.au may contain links to third-party websites or services for informational or convenience purposes. We do not control or endorse these external websites and are not responsible for their content, policies, or practices. Accessing third-party links is at your own risk, and you are encouraged to review their terms and privacy policies independently.
Limitation of Liability
To the extent permitted by law, MyMedShop.com.au shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of or inability to use the website or services. This includes, but is not limited to, loss of data, loss of profits, or business interruption. Nothing in these Terms and Conditions is intended to exclude or limit liability that cannot be excluded under Australian Consumer Law.
Indemnification
By using MyMedShop.com.au, you agree to indemnify and hold harmless the website, its operators, and affiliates from any claims, losses, damages, or expenses arising from your use of the website, violation of these Terms and Conditions, or infringement of any rights of a third party.
Changes to Terms and Conditions
MyMedShop.com.au reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon publication on this page. Continued use of the website after updates constitutes acceptance of the revised terms. Customers are encouraged to review this page periodically to stay informed of any changes.
Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws applicable in Australia. Any disputes arising from the use of MyMedShop.com.au or these Terms and Conditions shall be subject to the jurisdiction of the appropriate courts within Australia.
Our Commitment to Fair and Transparent Use
MyMedShop.com.au is committed to operating with integrity, transparency, and respect for our customers. These Terms and Conditions are designed to create a clear understanding of how our website operates and what customers can expect when using our services. By maintaining responsible practices and open communication, we aim to provide a safe, reliable, and professional online pharmacy experience for all users.